Australia ✆ 24/7 Sales & Support 02 8015 6380

service@appmakers.xyz

Custom applications

Ensure your organisation always has the full support and development capabilities it needs for its websites, mobile apps, Mac, and Windows applications. Monthly plans with no contractual lock-ins.

Budget

2 hours of 24/7 support and development, online, through our support management system.

Each support event or request consumes a minimum of 6 minutes so you may be able to have up to a maximum of 20 support events per month.

1 free management and tracking login for managing and monitoring support activity.

Free licensing advice and management.

$399.99 monthly + GST

Priority

6 hours of 24/7 support and development, online, by email, by phone, and through our support management system.

Each support event or request consumes a minimum of 6 minutes so you may be able to have up to a maximum of 60 support events per month.

Unlimited free management and tracking logins for managing and monitoring support activity.

 

Free licensing advice and management.

$1,775 monthly + GST

Strategic

24 hours of 24/7 development, support, project management, and strategic support, online, by email, and by phone.

Up to 6 hours can be strategic support and up to 6 hours can be project management support per month.

Each support event or request consumes a minimum of 6 minutes so you may be able to have up to a maximum of 240 support events per month.

Quarterly Strategy assessment and meeting by conference call or face-to-face meetings, as per client preference, with follow up implementation plan.

Unlimited free management and tracking logins for managing and monitoring support activity.

 

Free licensing advice and management.

$5,399 monthly + GST

Plan Policies

Plans can be upgraded any time - the difference in cost for the remainder of the calendar month is calculated and applied at the time you upgrade. Plans can be cancelled or downgraded at any time, but do not apply until the end of the calendar month after the calendar month in which you cancel. Payment must be received by the 24th calendar day of the month before your calendar month service period to avoid service time deductions. Work requests must be submitted on or prior to 24th calendar day of the month in order to be guaranteed as included in the workflow of the next calendar month, unless you have an urgency and emergency plan. Each day of late payment may result in service suspension and will deduct 1/30th of the time available from your plan for the subsequent month of service delivery and full plan fees will still be due and applicable, and subject to interest. Where your plan is cancelled on your behalf due to no payments, at our discretion, fees will still be due inline with regular cancellation policies even where customer actions result in no service being delivered. Additional products, services, and hours are provided on credit or with advance payment, at the discretion of AppMakers.xyz and are assumed to be without limit unless and until clients request and place restrictions on credit amounts. Products and services paid for on credit are likely to be billed on the first calendar day of the month, or at the time or on the day they are purchased, and due within 5 days of invoicing, though these terms vary depending on variable circumstances and side agreements. Interest will be charged for late payments. Where these policies, as terms and conditions, are diverged from, the nature shall be temporary and at the full discretion of AppMakers.xyz and all other terms shall remain in place and normal terms may be reapplied at any time. Where plans are initiated or upgraded during the course of a calendar month, adjustments will be made in the subsequent month to normalise your account, plan, and services to calendar months. All onsite hours are separate from and additional to the above plans, which only provide remote support except where explicitly stated otherwise. All onsite bookings require a plan, and are normally charged at the same remote prices as below, and travel time is charged at normal rates for onsite support. Where policies, procedures, terms, and conditions are deviated from these are considered to be exceptional cases and not as setting a precedent or expectation or agreement for continued exceptions.

Additional hours outside of the plans $ AUD + GST: Response, Technical Support, and Development: AU$ 219.00; Project Management AU$ 309.00; Strategy AU$ 399.​00.

Some people we have served

Animal Aid is run by a team committed to increasing the welfare of animals in a wide range of ways. Please consider becoming a local or international member here.

Free application for you to customise in unlimited ways

 

For customers with an AWS hosting and support plan. 

Starting Features

Multi-lingual

Storage of any document types

Full audit logging

User Management

Detailed permissions control

Intuitive single screen design

AWS Hosting

 

  • Full access to your server

  • 3rd party access for your staff and contractors

  • SSL certificate for secure data connections

  • Automatic backups to alternate locations

  • Our ready made solution, if used together with a Support or Development plan

$399 setup fee + GST

$399 per month + amazon fees + GST

CONTACT US

Workaholic Pty Ltd, Suite 3602, 201 Elizabeth Street, Sydney, NSW 2000

+61 (0) 2 8015 6380

Recognised as a FileMaker Business Alliance member in 4 countries, AppMakers.xyz has developers available on demand across the globe. Work is tightly managed with detailed project management systems, and charges are pay as you go, for transparency and efficiency.

AppMakers.xyz

Part of the Workaholic Group